Responsible Gaming

On aec65 Responsible Gaming — Keep it fun, keep it in control

Gaming is entertainment, not a livelihood. aec65 believes every member deserves a healthy and enjoyable experience. That's why we offer limit setting, self-assessment, and support tools — so gaming always stays fun, never a burden.

Not for under 18s
18+
Age Limit Verified
24/7
Support Team
Immediate
Self-Exclusion Benefits
Free
Limit Setting Tools

What aec65 Does to Promote Responsible Gaming

Our members' wellbeing is our top priority, which is why we offer a range of tools and support systems.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once set, limits can be lowered immediately, but increasing them requires a waiting period.

Session Time Controls

Set a daily time limit for how long you play. Once that limit is reached, aec65 will automatically end your session — so you never lose track of time.

Benefits of Taking a Break

Sometimes you just need a break. aec65 allows voluntary breaks from 24 hours to 30 days — during this period, logging in or placing bets will not be possible.

Self-Exclusion Program

If you feel gaming is getting out of control, use the self-exclusion option to step away completely for anywhere from 6 months to 5 years.

Age Verification System

Aec65 enforces strict age verification at registration. KYC is mandatory to ensure no one under 18 can access the platform.

24/7 Support

If you have any questions about responsible gaming or need support, aec65's support team is always ready. Reach out in Bangla — we understand.

aec65's Commitment: We believe gaming should be a source of entertainment. If you ever feel like things are getting out of control, we're here for you.

1

What Is Responsible Gaming and Why It Matters

Responsible gaming means maintaining a mindset where gaming stays purely for entertainment — never becoming a source of financial stress, emotional instability, or family problems. aec65 always wants every member to play with a clear head and feel empowered to stop at any time.

Responsible gaming is a globally recognized standard in online gaming. The world's leading platforms uphold this principle, and aec65 is committed to meeting that same standard.

Online gaming is growing rapidly in Bangladesh, making it more important than ever to build a culture of responsible play. aec65 goes beyond entertainment — it creates a safe environment where gaming has a positive role in people's lives.

Gaming is fun — as long as it stays within your budget, your time, and your mental wellbeing. Maintaining that balance is what responsible gaming is all about.

2

Recognising the Warning Signs of Problem Gaming

Most people play for fun without any issues. But for some members, gaming can develop into a habit that affects other areas of life. Watch out for the following warning signs:

Financial Signs

  • Placing more bets to "win back" lost money
  • Betting with money meant for everyday expenses
  • Playing with borrowed money or funds taken from others
  • Hiding gaming expenses from family or friends

Behavioral Signs

  • Unable to stop playing despite trying
  • Spending more time gaming than with family or at work
  • Feeling restless or irritable when unable to play
  • Playing late into the night for extended periods

Psychological Signs

  • Constantly thinking about gaming and unable to focus on anything else
  • Feeling irritable after losses and finding no satisfaction even when you win
  • Feeling guilty about gaming but being unable to stop

If you or someone you know shows several of the signs above, don't wait — contact aec65 support or use the self-exclusion option.

3

Self-Assessment — Test Yourself

Ask yourself the following questions honestly — this is just for you. If you answer "yes" to more than three, consider seeking help.

1Did you spend more than your set budget last month?

Repeatedly placing bets to chase lost money is one of the first signs of a gambling problem.

2Do you find yourself unable to stop playing even when you want to?

Losing control means gaming has gone beyond entertainment.

3Is gaming cutting into your time with family or work?

When the important things in your life start to suffer, that's a sign of a problem.

4Have you lied or kept secrets about your gaming?

Hiding it from the people close to you means, deep down, you know something isn't right.

5Have you ever used money set aside for food or other daily expenses to place bets?

A shift in financial priorities is a serious warning sign.

6Do you feel moody or restless when you can't play?

This feeling may be a sign of dependency.

Remember — asking for help is not a weakness; it takes real courage. The aec65 support team is always ready to assist you with full confidentiality.

4

How to Set Limits on aec65

Aec65 gives every member full control over their gaming. From your account settings, you can set the following limits at any time:

Limit Type Description Time to take effect
Daily Deposit Limit Maximum daily deposit amount Immediate
Weekly Deposit Limit Total weekly deposit limit Immediate
Monthly Deposit Limit Total monthly deposit limit Immediate
Daily Betting Limit Total amount you can wager in a single day Immediate
Session Time Limit Maximum session length per gaming session Immediate
Loss Limit Maximum loss allowed within a set time period Immediate

Limit reductions take effect immediately. Increasing a limit requires a 72-hour waiting period — this helps prevent impulsive decisions made in the heat of the moment.

Set Your Limits Step by Step

1

Log in to your account

Log in to your aec65 account and click the profile icon in the top right corner.

2

Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" option in your account settings.

3

Choose a Limit Type

Set limits on deposits, betting, time, or losses — whatever works for your situation.

4

Set an Amount

Choose a realistic amount that fits your income and lifestyle.

5

Confirm

Once confirmed, your limit will take effect immediately and you will receive a confirmation email.

5

Self-Exclusion — Step Away When You Need To

Self-exclusion is a tool that keeps you completely away from aec65 for a chosen period of time. It is the most powerful responsible gaming tool available, and aec65 treats it with the utmost seriousness.

Self-Exclusion Period

  • 6 Months — for a temporary break
  • 1 Year — for a longer break
  • 3 Years — for serious situations
  • 5 Years — the longest available period
  • Permanent Exclusion — Close Account Forever

What Happens During Self-Exclusion

  • Account login will be disabled
  • No bets or deposits will be possible
  • Promotional emails from aec65 will be turned off
  • Exclusion cannot be reversed before the period ends

Once self-exclusion is activated, it cannot be reversed before the set period ends. Think carefully before making this decision — but don't hesitate if you truly need it.

To self-exclude, contact our support team directly. We will handle the process promptly and confidentially.

6

The Role and Responsibilities of Parents and Guardians

Aec65 is strictly for adults (18+). However, if there are younger members in your household, parents and guardians also have a responsibility to act.

Advice for Parents and Guardians

  • Use parental control software on computers and mobile devices
  • Never leave your login credentials where children can access them
  • Lock your bank card or mobile banking app
  • Stay mindful of internet use and have open conversations with your children
  • If something seems suspicious, report it immediately to [email protected]

If you suspect a child or minor is using aec65, let us know immediately. We will take prompt action and close the relevant account.

7

10 Tips for Healthy & Enjoyable Gaming

Responsible gaming doesn't mean less fun. In fact, following these guidelines makes every session more enjoyable:

  • Set a Budget Beforehand: Decide in advance how much BDT you'll spend on gaming each week or month, and stick to it strictly.
  • Set a Time Limit: Decide how long you'll play before you start. Use an alarm or timer.
  • Accept Your Losses: Don't chase your losses by betting more — it's the biggest mistake you can make.
  • Play for Fun, Not for Income: Treating gaming as a source of income will only lead to disappointment.
  • Don't play under the influence of alcohol or while fatigued: When you're not in a good headspace, your ability to make sound decisions is compromised.
  • Take Regular Breaks: Take at least a 10-minute break every hour — get up and move around.
  • Make Time for Family & Friends: Don't let gaming damage your relationships — keep up your social connections.
  • Understand the rules before you play: Learn the rules and odds of any game before you start playing.
  • Know when to stop after a win: After a big win, resist the urge to keep going — end the session and walk away.
  • There's No Shame in Asking for Help: If you ever feel uncomfortable, reach out to aec65 support — we're here to help, not to judge.

Remember — a true winner knows when to stop.

Members' Questions About Responsible Gaming

Find straightforward answers to the most frequently asked questions here.

Yes, any balance in your account during a self-exclusion period remains fully secure. You can withdraw it once the exclusion period ends. If you need to withdraw while the exclusion is still active, please contact our support team.

Yes, all of aec65's responsible gaming tools — deposit limits, time limits, loss limits, cooling-off periods, and self-exclusion — are completely free to use. There are no charges whatsoever.

Start with an empathetic conversation. Let them know that help is available. Reach out to the aec65 support team — we also provide guidance to family members. Where needed, recommend seeking professional counselling.

A break is temporary — from 24 hours up to 30 days — after which your account is automatically reactivated. Self-exclusion is long-term — from 6 months up to permanent. It cannot be cancelled before the period ends, and reactivation requires contacting support.

Setting limits does not directly affect your bonus or VIP status. However, lower deposits or wagers may naturally change your eligibility for certain offers. That said, your wellbeing and control always matter more than any bonus.
Start Safe Gaming

Play Responsibly and Have Fun — Join aec65

At aec65, every member's wellbeing and enjoyment matters equally to us. Play Live Casino, Sports Betting, and Fish Games while embracing a culture of responsible gaming.

18+ Only · Play Responsibly · Set Your Limits

বাংলা